bd mummy Privacy Policy

1.1 Registration and Account Information

When you open an account on bd mummy, we collect the following information:

• Full name and date of birth
• Valid email address and mobile number
• National ID or passport number (for identity verification)
• Bank or mobile banking account details (for deposits and withdrawals — bKash, Nagad, Rocket, Upay, etc.)

1.2 Automatically Collected Information

On each visit, our system automatically records certain technical information, such as:

• IP address and device type
• Browser name and version
• Time spent on the site and pages visited
• Referral source and session data

1.3 Transaction and Gaming Activity

Records of your deposits, withdrawals, betting history, and bonus claims are stored in our system. This information is used to ensure financial security and to resolve account disputes.

2.1 Service Delivery and Operations

bd mummy uses your information primarily for the following purposes:

• Creating, verifying, and maintaining accounts
• Processing deposits and withdrawals (minimum deposit ৳300, minimum withdrawal ৳800)
• Managing bonuses, cashback, and VIP benefits
• Providing customer support — 24/7 live chat and email in Bengali and English

2.2 Security and Fraud Prevention

To protect your account from unauthorized access and to detect fraudulent activity, we analyze login data, IP addresses, and device fingerprints. Our platform is secured through SSL encryption and two-factor authentication.

2.3 Communication and Marketing

We may send service-related notifications to your registered email or mobile number. Promotional messages are sent only when you have given consent at the time of registration or afterward. You can withdraw this consent at any time from your account settings.

3.1 Payment Processors

To process deposits and withdrawals, we work with bKash, Nagad, Rocket, Upay, and authorized bank transfer service providers. Your relevant financial information is shared with these parties to complete transactions. They are required to follow their own privacy policies.

3.2 Technology and Software Partners

Game software providers such as Pragmatic Play, Evolution, JILI, PG Soft, Spribe, and others use certain technical data (such as session IDs) to run their games. These providers never sell or misuse personally identifiable information.

3.3 Legal Obligations

If we are required to comply with a court order, administrative directive, or applicable law, we may disclose your information to the relevant authorities. In such cases, only the information that is legally necessary is provided.

4.1 Use of Cookies

bd mummy uses cookies to keep the website functioning properly. Cookies are small text files stored by your browser. They come in three types:

• Essential cookies — maintain login sessions, security tokens, and language preferences; the site cannot function without them.
• Analytics cookies — used to understand which parts of the site users spend the most time on.
• Functional cookies — remember your preferences such as theme, language, or game list filters.

4.2 Cookie Control

You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some core site features — especially login — to stop working properly.

5.1 Retention Period

bd mummy retains your personal information for as long as your account is active and needed to provide services. Even after account closure, some information may be kept for a set period for legal and financial audit purposes.

5.2 Data Deletion Requests

You may request deletion of your personal information. However, transaction records or account history that must be retained due to legal or audit obligations may not be deleted immediately. Such requests can be submitted by contacting our support team directly.

6.1 Viewing and Correcting Information

By logging into your account and going to the profile section, you can view and correct most of your personal information directly. Changes to details such as name or date of birth may require going through a verification process.

6.2 Opting Out of Marketing Communications

If you do not want to receive promotional emails or messages, use the "Unsubscribe" option in each message, or notify our support team directly. Essential service notifications (such as transaction confirmations) will still be sent.

6.3 Closing Your Account

You may request to close your bd mummy account at any time. To learn more about self-exclusion or account restrictions under our responsible gaming policy, visit our Responsible Gaming page.

7.1 Technical Security

bd mummy uses industry-standard security measures to keep your information safe:

• All data transfers secured through SSL (Secure Sockets Layer) encryption
• Passwords stored with strong hashing algorithms — never in plain text
• Automatic alerts and OTP verification on suspicious logins
• Regular security audits and vulnerability assessments

7.2 Organizational Security

Only authorized staff among our employees have access to your information. All employees are bound by strict confidentiality agreements and receive regular data protection training.

bd mummy strictly enforces a 21+ age limit. Our casino and betting services are completely prohibited for anyone under 21 years of age. Age is verified at the time of registration, and if an account is found to contain information belonging to a minor, it is immediately closed and the collected data is deleted. The site does not intentionally collect information from minors under any circumstances.

Our server infrastructure may be located in various regions. If your information is transferred to a country that may not have the same standard of data protection laws as Bangladesh, we ensure through technical and contractual safeguards that your information receives equivalent protection.

bd mummy reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified via your registered email or through a notice on the site after login. Continued use of the site after changes are made will be considered your acceptance of the updated policy. If you have any questions about the changes, contact us or check the Frequently Asked Questions.

11.1 Support Channels

If you have any questions or concerns about this Privacy Policy, please contact us:

• Live Chat: Available 24/7 in Bengali and English via the chat button at the bottom right of the site.
• Email: [email protected]

We generally respond to all inquiries as quickly as possible.